Thank you for bidding, and congratulations on winning a Getaway2Give (G2G) stay! The G2G team thrives on the excitement of helping raise money for charities and providing you, the donor, a getaway experience that will be cherished for years to come.

If you recently purchased a G2G stay, we will be in contact to schedule and plan your getaway. Make sure to read our FAQs below for general information. Or send your question directly to us in the form below. No time like the present to start the conversation.

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FAQ

What is the difference between my Vacation Experience Manager and my Destination Manager?

Your Vacation Experience Manager will assist you with booking your trip and will be your main point of contact at Getaway2Give.  Once your trip is booked, your Destination Manager will reach out 3-4 weeks prior to your arrival to coordinate your arrival and assist you with finalizing the details of your vacation.

How do I book my getaway?

Please reach out to your Vacation Experience Manager with the top 2-3 months you might want to travel.  This will help them narrow down the available options to send to you. Haven’t met your Vacation Experience Manager yet? No problem. Complete the “I’m ready to go!” form on the Trip Winners page and we’ll call you.

What are the travel guidelines?

Each destination has unique traits and suggested guidelines. Review the Experiences section for applicable notes and destination details.

Can I pay extra to travel during restricted dates?

Unfortunately no.  Our charity trip winners can travel during about 80% of the year, our G2G Collection members are staying in our homes during the rest of the year.

Can I add on additional nights?

Yes, if nights are available, extend your trip as long as you like .

What is the cost to add additional nights?

Pricing varies per destination.  Please reach out to your Vacation Experience Manager for the nightly rate.

When does my trip expire?

Typically, you have 18 months from purchasing the trip to travel.

What is the cancelation policy once my trip is booked?

You have 61+ days prior to your arrival to change or cancel your reservation one time without penalty.  Any additional changes, or if you cancel, within 60 days of your arrival date, will result in the loss of your auction package.


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